Responsible Gaming

Gambling is Entertainment, Not Income

At Rocket Casino, we believe gambling should be enjoyed as entertainment only. It is never a reliable way to earn money or solve financial problems. Only gamble with money you can afford to lose, and never view it as an investment or income source.

Set a budget for your entertainment spending, just as you would for movies, dining out, or other leisure activities. Stick to that budget and never exceed it.

Age Verification

Rocket Casino is available only to individuals who are 18 years of age or older in Australia, or the applicable legal gambling age in your jurisdiction. We are committed to preventing underage gambling and verify all players at registration.

If you are under the legal age, please do not attempt to access gambling services. If you are a parent or guardian concerned about a young person's access to gambling, please seek support from the organisations listed below.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Consider the following checklist—if you recognise any of these behaviours in yourself or someone else, it may be time to seek help:

• Gambling more frequently or with larger amounts of money than intended
• Thinking constantly about gambling or past gambling sessions
• Chasing losses by gambling more to recover money lost
• Hiding gambling activity or lying to friends and family about the extent of your gambling
• Feeling restless or irritable when trying to reduce gambling
• Using gambling to escape problems, stress, or negative emotions
• Borrowing money or going into debt to fund gambling
• Neglecting work, study, family, or hobbies because of gambling
• Jeopardising important relationships or opportunities due to gambling
• Failed attempts to cut back or stop gambling

If any of these apply to you, please reach out for support immediately.

Self-Help Tools at Rocket Casino

We provide responsible gaming tools to help you maintain control over your gambling activity:

• Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly). This helps you stay within your entertainment budget.
• Loss Limits: Set a maximum amount of losses you are willing to sustain. If you reach this limit, your account will be temporarily restricted from further play.
• Reality Checks: Receive regular notifications during your gaming session to remind you of how long you have been playing and how much you have wagered.
• Self-Exclusion: If you feel your gambling is becoming problematic, you can request a self-exclusion period during which your account will be closed and you will not be able to access Rocket Casino. This is a powerful tool for taking control.

To access these tools, log into your account and navigate to the Responsible Gaming settings. If you need assistance, our customer support team is available to help.

Support Organisations

If you or someone you know is struggling with gambling, support is available. Below are trusted organisations offering confidential help:

Australia

• Gambling Help Online — Free counselling and information service
  www.gamblinghelponline.org.au
  Phone: 1800 858 858 (24/7, free call)

United Kingdom

• GamCare — Confidential support and information
  www.gamcare.org.uk
• GamStop — National self-exclusion scheme
  www.gamstop.co.uk

Canada

• Responsible Gambling Council — Resources and support services
  www.responsiblegambling.org

United States

• National Council on Problem Gambling — Referrals and information
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) — Federal Centre for Health Education
  Telefonberatung: 0800 1 372 700 (free, confidential)

All of these services offer free, confidential support. There is no shame in seeking help—taking action is a sign of strength.

If You Have a Problem, Seek Help Today

Problem gambling is treatable. If you or someone close to you is experiencing difficulties with gambling, please do not wait. Reach out to one of the support organisations listed above, speak to your doctor, or contact a counsellor. Help is available, and recovery is possible.

Your wellbeing is our priority. If gambling is no longer fun, stop and seek support.